Who We Are
Advanced Care Transportation in Jacksonville, FL, doing business as ACCESS, provides professional wheelchair and non-emergency medical transportation. We believe safe, reliable and comfortable transportation is essential for people with mobility limitations. Our team puts each rider’s needs first and provides attentive service from pickup to destination. Medical transportation can be stressful, so we focus on clear communication and a smooth experience. In addition, we support the communities we serve through local initiatives. At Advanced Care Transportation LLC dba ACCESS, we believe every client deserves dependable, professional service.
Mission Statement
Our mission is to provide safe, reliable transportation that puts each customer’s needs first. We deliver professional service through clear communication, dependable scheduling and respectful care. In addition, we want every rider to feel comfortable and supported throughout the trip. Ultimately, our goal is to help people maintain the freedom and independence they deserve.
Our Vision for Advanced Care Transportation Jacksonville FL
Our vision is to be the leading provider of wheelchair transportation services, known for our commitment to our customers and our dedication to meeting their unique needs. We strive to create an environment of inclusivity, where all individuals are treated with respect and dignity. By focusing on clear communication, exceptional customer service, and a customer-centric approach to our business, we aim to transform the transportation industry and make a positive impact on the lives of our customers.
ACCESS serves individuals, families, caregivers, hospitals, rehabilitation centers and other healthcare organizations throughout Jacksonville and surrounding communities. Whether a rider needs transportation for a medical appointment, rehabilitation visit, hospital discharge or another destination, our team works to make scheduling simple and communication clear. We focus on respectful, dependable service from the first call through pickup and drop-off.Do you have questions for us? Please send us a message or give us a call.