Getting a loved one to a specialist across the river, home from a hospital stay, or to a standing dialysis appointment shouldn’t mean juggling different ride companies for different counties. ACCESS provides wheelchair transportation in Northeast Florida across all of Duval, Clay, St. Johns, and Nassau counties, so one team handles every trip, whether it starts in Fleming Island or ends in St. Augustine. Call 904-539-8484 or book a trip online.
One Provider for Wheelchair Transportation Across Northeast Florida
Many families in our area live in one county and see doctors in another. A parent in Orange Park may see a specialist in Jacksonville, and a rider in Ponte Vedra may have rehab closer to home. Because ACCESS covers the whole region, those trips don’t get handed off or turned down at a county line. Families tell us that consistency matters most: the same scheduling team, the same standards, and drivers who know the routes and the hospital entrances.
Behind every ride is a safety program families can count on. Drivers complete background checks, drug testing, and driving-record reviews, along with defensive driving, first aid/CPR/AED, and passenger-assistance training. Each driver is held to a monthly safety score, and our vans use AI-assisted cameras.
Duval County: Jacksonville’s Major Medical Centers and the Beaches
Duval is where many of the region’s largest medical centers are, including Mayo Clinic Florida, Baptist Medical Center Jacksonville, UF Health Jacksonville, and Baptist Medical Center Beaches in Jacksonville Beach. We regularly take riders to Mayo Clinic and Baptist Health, as well as to and from Jacksonville International Airport. On the coast, we serve Atlantic Beach and the surrounding Beaches communities.
Clay County: Rides to Orange Park, Fleming Island and Across the River
Clay County riders often need care on both sides of the St. Johns River. Locally, that means HCA Florida Orange Park Hospital and Baptist Clay Medical Campus in Fleming Island. Many trips also cross the Buckman Bridge into Jacksonville for specialist visits. We serve Orange Park, Fleming Island, Green Cove Springs, and Middleburg, and we plan pickup times around bridge traffic so riders arrive on time.
St. Johns County: From Ponte Vedra to St. Augustine
St. Johns County stretches from the Duval line down to St. Augustine, so trips here can be longer than people expect. Riders in Ponte Vedra Beach and Nocatee are often minutes from Mayo Clinic. Riders in St. Johns/Fruit Cove may head north into Jacksonville or south to Flagler Health+ in St. Augustine. We also serve Fernandina Beach in neighboring Nassau County.
Planning a Longer or Recurring Trip
A few tips from our scheduling team make cross-county rides smoother:
- Book recurring rides as a series. Dialysis, therapy, and treatment schedules can be set up once instead of called in every week.
- Share the exact entrance. Large campuses have many doors, and knowing the right one saves time for riders who use a wheelchair.
- Allow extra time for bridge and beach traffic, especially for morning appointments.
- Tell us about equipment. Let us know about power chairs, oxygen, or a caregiver riding along so the right vehicle is sent.
Families paying out of pocket can use our private-pay service, with no insurance referral needed. Riders who don’t use a wheelchair can book ambulatory rides.
How to Book Wheelchair Transportation in Northeast Florida
Call 904-539-8484 (toll-free 855-5ACCESS / 855-522-2377), book online, or contact our team. Share the pickup and drop-off addresses, the appointment time, and any mobility needs, and we’ll handle the rest. For more background, read our guides to non-emergency medical transportation in Jacksonville and finding a wheelchair taxi near you.